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Telehealth services

Conveniently connect with in-network providers

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All Medicaid members have access to telehealth services. That means you can get certain care services virtually by connecting with a provider through a phone, tablet, or computer. Telehealth makes it easy for you to get the care you need when you need it.

Telehealth is used for non-emergency care. This includes:

  • General and primary care
  • Mental health care
  • Chronic disease management

Your provider may offer telehealth appointments. These visits can replace some of the care that you usually receive in person – and you can continue to see the providers who know you best. Contact your provider or GuidedCare Care Coordinator to learn more. You can also use our find a provider tool to search for a telehealth provider.

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24/7 care for all members

TELADOC logo

  • TELADOC: Access an in-network doctor to get advice, a diagnosis, or a prescription.
    Get started at the Medicaid Teladoc page.

MindCare mental health services

Meridian MindCare offers telehealth services designed to meet your unique needs.

BRAVE Health logo

  • BRAVE Health: For members aged 13 and up, Brave Health provides general mental healthcare. Learn more here.

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More in-network telehealth services

Many providers and health systems in Medicaid’s network offer telehealth services.

Medical care

  • Adventist Health
  • Carle Health
  • Community Health Care, Inc.
  • Cook County Health
  • Endeavor Health
  • Genesis Health System
  • Loyola Medicine
  • Mercyhealth
  • OSF Healthcare System
  • Quincy Medical Group
  • Rush Health
  • SIHF Healthcare
  • Sinai Chicago Springfield Clinic, LLP
  • Teladoc
  • University Healthcare System
  • UW Health
  • Washington University Medical

Mental healthcare

  • Brave Health Equip Heal
  • Chestnut Health Systems
  • Rosecrance
  • Thresholds

Contact us.
Meridian Member Services
866-606-3700 (TTY: 711)
Monday – Friday
8:00 a.m. to 5:00 p.m.