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Quality Improvement Program

The Quality Improvement Program (QIP) is designed to give you quality health care and great customer service. Our QIP team sets goals and ensures they are met each year. We send members and providers a survey every year to help us improve care and customer service. 

HEDIS® Quick Reference Guide


You may request a complete copy of our Quality Improvement Program by contacting the Quality Department at 866-606-3700 (TTY 711)

Please call 866-606-3700 if you would like more info on the program or would like to request a copy of the QIP description.