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Important SNAP Updates: See what’s changing and where to get support. Learn more
Important SNAP Updates: See what’s changing and where to get support. Learn more

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Availity®

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Contracted Meridian providers can complete numerous tasks in Availity, such as:

  • Verify eligibility and benefits
  • Submit claims and check claim status
  • Correct and resubmit claims
  • Manage authorizations, including submissions, real-time status updates, and requests for additional information
  • Review payment history and Explanation of Payment
  • View member gaps in care with the Risk Condition Validation (RCV) and Clinical Quality Validation (CQV) tools

 

Availity is a registered trademark of Availity, LLC | Copyright 2025 Availity, LLC | All Rights Reserved

Secure Provider Portal

Continue to utilize the Meridian secure provider portal for functions not yet available in Availity, such as:

  • Check quality scorecards
  • Access the Pay for Performance (P4P) program
  • Submit administrative denial and provider claim disputes
  • Refer members to care management
  • Waiver provider billing

Availity Essentials

Your organization’s designated Availity administrator is the person responsible for registering your organization in Availity Essentials and managing user accounts. To register new users and update or unlock accounts for existing users, the administrator should go to My Account Dashboard from the Availity Essentials home page.

Learn more about administrator resources in the Availity Learning Center. From Availity’s home page, select Help and Training – Get Trained. In the Catalog search, type “Administrator.” From Availity’s Provider Help Center, you can also select Administrators from the help topics for further guidance. If you need additional assistance, please call Availity Client Services at 1-800-AVAILITY (282-4548).

Secure Provider Portal

To protect health information and ensure compliance with Meridian and HIPAA requirements, all provider groups are required to actively manage and verify secure provider portal user access. Maintaining accurate access is a shared responsibility and is critical to safeguarding your organization’s data.

  • Each provider group must designate at least one secure provider portal account manager per TIN
  • The account manager is responsible for managing all portal user access for that TIN
  • Requests from your organization will be returned to your account manager after designation

When logged into the secure provider portal, account managers can access these features by navigating to “User Management” in the top-right menu.