Behavioral Health

• Alcohol or drug treatment
  
  • Detoxification services at a free-standing facility
  • Residential substance use disorder treatment
  • Detoxification outpatient services
• Adaptive Behavior Support (ABS) services for those under the age of 21 diagnosed with autism spectrum disorder
• Care during a hospital stay
• Community-based behavioral health services
• Crisis services
• Day treatment at a hospital
• Intensive outpatient program
• Medication-assisted treatment
• Outpatient services
  
  • Medication management
  • Therapy
  • Counseling
• Residential treatment of substance abuse

• Hypnotherapy
• Biofeedback
• Experimental procedures or non-drug therapies
• Transcranial magnetic stimulation (TMS)

Meridian has a specialized team of care coordinators. They are committed to ensuring access to healthcare services. Our goal is to help with your mental health needs. We offer:

• Health risk assessments
• Care plans
• Help with locating resources

Call us today to enroll with a behavioral health care coordinator. They will make a plan of care to meet your needs. And they will work with you on a monthly basis. The goal is to make sure you are getting the right level of care for when you need it. This can include a face-to-face visit with your care coordinator.

On February 1, 2020, the Illinois Department of Healthcare and Family Services (IDHFS) moved all children with special needs into managed care. The Special Needs Children (SNC) program promotes achieving the best health outcomes and decreasing care gaps.

This population includes:

• Children receiving Supplemental Security Income (SSI)
• Children enrolled in the Division of Specialized Care for Children (DSCC) Core Program
• Children with a physical disability category

This program is available for Medicaid enrolled children under the age of 21 in Illinois who have complex behavioral healthcare needs and could benefit from intensive home and community-based services. These services may involve:

• Family peer support
• Intensive home-based therapy
• Respite
• Therapeutic mentoring
• Therapeutic support services
• Personal support services

Learn more!

Mobile Crisis Response/CARES Line: 1-800-345-9049

The Cares Line is part of the Mobile Crisis Response program. After calling the CARES line, a Meridian behavioral health care coordinator will follow up with you. This will be within thirty days of the crisis event.

Learn more!

This is a care coordination program aiming to help people diagnosed with depression. The program combines:

• Medication support
• Diagnosis education
• Community connections
• Resources to help people live life to the fullest

Call Member Services at 866-606-3700 (TTY: 711) for more information about the R.E.A.C.H. Program.

Are you or someone you love struggling with drugs or alcohol? Could you use support in the next step on your road to recovery? Our care coordinators are trained to help our members with substance use issues.

Call Meridian Member Services today to be connected to a care coordinator: 866-606-3700 (TTY: 711).

Our care coordinators may refer members the HALO (Health Assistance, Linkage, and Outreach) Program™. HALO is a care management program for members. It addresses prevention, treatment, recovery, and specialized services. The program:

• Helps identify members at risk of or currently using substances excessively
• Works with members to treat or avoid substance use disorder (SUD)
• Offers different treatment plans. These can include members’ providers, family members, pharmacists, and others who can help.

Different levels of care and services can be provided depending on the SUD.

There are also community resources available to you. Please see the links below for more information.

• Alcoholics Anonymous
• Al-Anon Family Groups
• Dual Recovery Anonymous
• Medication Assisted Recovery (MAR Now)
• Narcotics Anonymous
• Substance Abuse and Mental Health Services Administration (SAMHSA) on Opioid Overdose
• SAMHSA Recovery and Recovery Support
• SAMHSA Substance Abuse and Mental Health Prevention
• Self Management and Recovery Training (SMART Recovery)

If you or a loved one need immediate help with mental health or addiction:

• Call 911
• Or go to the nearest emergency room

Feeling sad, overwhelmed, irritable, or withdrawn? Have you felt like this for more than two weeks? You may have depression, a common illness that negatively affects the way you feel. Depression is treatable, so it is important to contact your healthcare provider.

To check if you may be depressed, use the screener tool below.

Meridian believes in treating the whole person. If you are in need of general community resources, check out the list below:

• Autism Resources
• Cash, SNAP (Food Stamps) & Medical Assistance
• Child Care
• Domestic Violence
• Early Intervention
• Findhelp
• Homeless Prevention
• Income Qualified Assistance
• Job Training
• Living Room Program
• Mental Health Treatment Information
• Rental Housing Resources
• Supportive Housing
• Utility Bill Assistance

If you need help with specific resources, reach out to a care manager. Please call 866-606-3700 and ask for a behavioral health care manager today!

Click here for more community resources.

Every quarter our members are invited to participate in our Family Leadership Council (FLC). This group consists of youth, parents, and community partners along with Meridian care staff. They address concerns and find ways to improve children’s behavioral health and special care needs.

Members who attend meetings will receive a $50 gift card for their participation. Visit our member events calendar to find and register for upcoming FLC meetings.

The FLC is a chance for members to:

• Connect with other familes
• Learn about helpful community resources and events
• Share experiences
• Find ways to improve children’s behavioral health services
• Discuss improvements for services for children with special needs

Communicate with FLC leaders by emailing FamilyLeadership@mhplan.com.

Don’t see what you are looking for? Call Meridian Member Services today to be connected to a care coordinator: 866-606-3700 (TTY: 711).

Meridian’s network includes over 26,000 behavioral health providers. Some including Brave Health, Chestnut Health Systems, Rosecrance, and Thresholds offer virtual care – through your cell phone, tablet, or computer. Therapy, psychiatry, and medication management are available for:

• People who are anxious or depressed
• Women who are pregnant or going through postpartum depression
• People diagnosed with mental illness
• Family relationships
• Older adults with health issues

Learn more about telehealth.

Pyx Health connects teens to the right help at the right time. Via a mobile app, trained staff provide relatable, positive support. They help teens manage the stress of things like school, relationships, and social media. You can feel confident knowing your teen will get safe access to the care that meets their needs. With the program, your teen can:

• Talk or direct message with trained, caring staff

• Access resources like LGBTQ+ support, life skills, and more

• Get services like counseling and crisis lines

• Find activities for bullying, self-image, emotions, and more

Everyone can use extra support. Ready to get started?

Guardians of teens and teens with guardian consent: Download the app now and sign up with your teen’s health plan ID. Or call Pyx Health’s friendly team at 855-499-4777.