To continually support our provider network, we offer regularly scheduled training opportunities.

Monthly Provider Update Webinars

The Monthly Provider Updates webinar aims to share timely information to support Meridian and our family of plans in-network providers.

Each month’s agenda varies, with topics such as: payment policies, billing guidance, prior authorizations, claim issues, HEDIS® measures, community events, and opportunities to partner with the health plan.

Intended audience: All in-network providers

New Provider Orientations

Meridian Medicaid New Provider Orientation

Our Medicaid New Provider Orientation is designed to equip you to confidently begin serving Meridian’s Medicaid Members.

We highly encourage newly contracted providers to attend this webinar, where we outline the policies and procedures essential to smooth business operations with Meridian. Newer staff within our provider network can also benefit from this comprehensive overview.

Intended audience: All providers in network with the Meridian Medicaid, including new providers and providers seeking a refresher

YouthCare New Provider Orientation

This orientation is designed specifically for providers contracted with YouthCare HealthChoice Illinois, the specialty health plan from Illinois Healthcare and Family Services (HFS) and Department of Children and Family Services (DCFS) to serve current youth in care and former youth in care. Get the tools, resources, and information you need to confidently deliver care to YouthCare members.

Intended audience: All providers in network with YouthCare, including new providers and providers seeking a refresher

Ambetter New Provider Orientation

The Ambetter orientation is geared specifically to providers contracted with our Marketplace product. We educate attendees about the Premier Plans available through Ambetter Health. Get the tools, resources, and information you need to support the care you give to Ambetter members.

Intended audience: All providers in network with Ambetter, including new providers and providers seeking a refresher, and prospective providers interested in contracting with Ambetter

Wellcare By Meridian New Provider Orientation

The orientation to Wellcare By Meridian, our duals plan, is for existing and newly contracted Wellcare by Meridian providers and covers topics such as member benefits, billing and payment information, and essential information for Wellcare members.

Intended audience: All providers in network with Wellcare by Meridian, including new providers and providers seeking a refresher, and prospective providers interested in contracting with Wellcare by Meridian

New Provider Orientations: Specialty Providers

Federally Qualified Health Centers (FQHC) and Rural Health Clinics (RHC) Orientation

FQHCs and RHCs play a vital role in improving public health and reducing health disparities. Meridian is dedicated to supporting your work, as our Provider Engagement team has unique expertise partnering with these federally funded providers. This webinar shares insights to help FQHCs and RHCs with their operations, finances, and services offered.

Intended audience: FQHC and RHC providers, including new providers and providers seeking a refresher

Home and Community Based Services (HCBS) and Supportive Living Facility (SLF) Waiver Provider Orientation

We are committed to assisting Home and Community Based Services (HCBS) Waiver and Supportive Living Facility (SLF) providers. This webinar focuses on topics such as guidance on claims submission and includes helpful resources. Provider Engagement experts who work closely with Illinois’ Waiver programs share updates or changes that may impact your work.

Intended audience: HCBS Waiver and SLF providers, including new providers and providers seeking a refresher

Long Term Care (LTC) Orientation

Meridian understands the importance of Long-Term Care (LTC) and the dedication it takes to ensure members receive optimal care. The LTC orientation covers topics to support your day-to-day work. Examples include information about procedures, policies, and payments.

Intended audience: New LTC providers (and newer staff at established LTC facilities) contracted with Meridian and its family of plans, excluding Ambetter Health.

Community Mental Health Center (CMHC) and Substance Use Prevention & Recovery (SUPR) Provider Orientation

Our “Path to Better Outcomes” webinar is tailored to newly contracted behavioral health (BH) providers and new staff at established BH providers. We cover topics such as fee schedules for BH services, billing information (including modifiers, practitioners, and place of service), authorizations, and claim submission requirements. During the session, participants can submit questions via the live chat, with dedicated time for Q&A.

Intended audience: All in-network BH providers, particularly designated Community Mental Health Centers (CMHC) and Substance Use Prevention and Recovery (SUPR) providers, including new providers and providers seeking a refresher

Provider Analytics Webinars

Learn how data analytics can help your practice make informed decisions, improve patient care, and streamline operations. In this webinar, we demonstrate tools available from Meridian that help you identify and leverage key data insights. Discover actionable strategies for improving your practice while connecting with other healthcare professionals and industry experts.

Intended audience: All in-network providers