Annual Training

Meridian follows CMS guidelines to deliver the appropriate educational pieces to its provider network. Together, we will achieve outstanding quality and increased value in the care provided to our members. Below you’ll see which training is required for your plan along with links to the training booklets and training modules.

Mandatory Training Attestation

If you have already completed this mandatory training with another health plan, please fill out the form below and return to Meridian via one of the following methods:


Mail: Meridian
Network Development – Attestation
1333 Burr Ridge Parkway, Suite 100
Burr Ridge, IL 60527

Mandatory Training Attestation (PDF)

Fraud, Waste, and Abuse (FWA)

Our FWA overview assists providers participating in FWA prevention and detection.

Providers required to complete training: All contracted providers.

Cultural Competency/ADA Training

Our Cultural Competency Training provides important information to support providers in caring for our Members. Learn how effective healthcare communication contributes to health equity

Providers required to complete this training: All providers intending to contract with Meridian to provide care for Members under the Integrated Care Program and/or MMAI contracts.

Critical Incidents Training

Our Critical Incidents Training teaches providers how to recognize and report instances of abuse and neglect of Meridian Members.

Providers required to complete training: All contracted providers.

Critical Incidents Training Presentation (PDF)

Consumer Assessment of Healthcare Providers and Systems (CAHPS®)

CAHPS surveys help members provide feedback on a variety of Meridian healthcare services they receive. Use the link below to learn more.

CAHPS Provider Education Webinar (PDF)

Jimmo v. Sebelius Information

On January 24, 2013, the U.S District Court for the District of Vermont approved a settlement agreement in the case of Jimmo v. Sebelius. The settlement clarifies skilled care delivery for skilled nursing facilities (SNFs), home health (HH), inpatient rehabilitation (IRFs), and outpatient therapy (OPT) benefits. The Centers for Medicare and Medicaid Services (CMS) has instructed Medicare insurers like Meridian Health Plan to convey this information to our providers to ensure that services are provided and coverage determinations are adjudicated accurately and appropriately in accordance with associated policy.

For documentation requirements, revisions to relevant portions of the Medicare Benefit Policy Manual, frequently asked questions and their responses, please visit the CMS website or review the following materials below: