Availity Essentials Transition Update: Correct and Update Pending Outpatient Authorization Requests Beginning July 21

Date: 06/27/25

To make it easier to work with us, Meridian and our family of plans are continuing the transition to Availity Essentials™ as our exclusive secure provider portal. If you are already working in Availity Essentials, log in to your existing account to access its tools. New users may review this guide to register and get started.

Beginning the week of July 21, Meridian providers can update or correct authorizations in a pended status:

Providers can update service information, diagnosis codes, procedure codes, provider notes, contact information, and attachments
- From the home page, navigate to the “Patient Registration” tab and select “Authorizations & Referrals.”
- Select “Authorization/Referral Dashboard”
- Locate and select the pending outpatient authorization
- Click “Update” or “Add Attachments,” apply edits, and submit the updated authorization request

Summary of provider resources available in Availity Essentials
Since November 2024, in-network providers can access Availity to complete numerous functions. Learn more in our April 9, 2025, provider notice and review the following summary.

Our current secure provider portals are still available, but future sunsetting is planned as Meridian completes migration to Availity Essentials. The key portal functionality differences are listed below.

Complete the following tasks in Availity Essentials as of July 21	Continue to utilize the Meridian secure provider portal for the following
Validate eligibility and benefits Submit authorization requests and attachments Check authorization status Update and edit outpatient authorization requests Submit claims Check claim status (24 months from date of service) Correct and resubmit claims View payment history and Explanation of Payment View member gaps in care with the Risk Condition Validation (RCV) and Clinical Quality Validation (CQV) tools Receive PCP notifications	View and download a patient panel Submit administrative denial and provider claim disputes Check quality scorecards Access the Pay for Performance (P4P) program View fee schedule information Refer members to care management Complete patient assessments such as the Notification of Pregnancy form Secure messaging Waiver provider billing

Complete the following tasks in Availity Essentials as of July 21

Continue to utilize the Meridian secure provider portal for the following

Validate eligibility and benefits
Submit authorization requests and attachments
Check authorization status
Update and edit outpatient authorization requests
Submit claims
Check claim status (24 months from date of service)
Correct and resubmit claims
View payment history and Explanation of Payment
View member gaps in care with the Risk Condition Validation (RCV) and Clinical Quality Validation (CQV) tools
Receive PCP notifications

View and download a patient panel
Submit administrative denial and provider claim disputes
Check quality scorecards
Access the Pay for Performance (P4P) program
View fee schedule information
Refer members to care management
Complete patient assessments such as the Notification of Pregnancy form
Secure messaging
Waiver provider billing

Additional support and training resources
Availity is communicating training opportunities, including live webinars and recordings, directly to Meridian providers registered in Availity. When logged into Availity Essentials, providers can also navigate to “Payer Training” within the “Help & Training” menu.

If you need additional assistance with your Availity registration, please call Availity Client Services at 800-AVAILITY (282-4548), Monday through Friday, 8 a.m. to 8 p.m. ET.