Provider Education & Training: Updated Website Content

Date: 06/02/26

We’ve updated our website with easier to access education resources, including annual training materials refreshed for 2026.

Required Annual Training Requirements

• All contracted Meridian providers must complete the following yearly training requirements:
  
  • Fraud, Waste, and Abuse
  • Cultural Competency
  • Critical Incidents
• Training requirements can be fulfilled with another health plan or through your organization. However, you must complete the Mandatory Training Attestation Form (PDF) and return it to Meridian.
  
  • By email: ILproviderrelations@mhplan.com
  • By fax: 312-980-0418
  • By mail:
    Meridian
    Network Development Attestation
    1333 Burr Ridge Parkway, Suite 100
    Burr Ridge, IL 60527
    
    Note: One attestation form can be submitted for multiple providers and staff at a single organization. Please see instructions on the form.
    
    
• HCBS Waiver Providers: Home care agencies are responsible for ensuring their staff receive additional training as required by the Department on Aging. The Mandatory Training Attestation Form (PDF) should be used to affirm HCBS training completion.

Updated Provider Education Materials at ILmeridian.com/providers

Our Education & Training page consolidates key educational resources for streamlined navigation:

• Annual training materials for providers enrolled in Illinois’ Medicaid program, including Fraud, Waste, and Abuse (FWA), Critical Incidents, and Cultural Competency Training
• New provider orientation materials
• Upcoming live webinars schedule
• No-cost continuing education through the Centene Institute for Advanced Health Education
• Quality Improvement (QI) educational materials, including Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey education and monthly QI webinar sign-up instructions